Monday, October 4, 2021
You lost your beloved Chase Bank debit card, you are not alone, it can happen to anyone. It is normal for this to generate panic and concern, but today we are here to help you. Here's what you need to know to report a lost Chase card and request a replacement.
How to replace a Chase debit card?
There are three ways to replace your Chase Bank debit card:
- Replace Chase Card Online
- Through the Chase Bank app
- By phone
Fortunately, they are all very simple to do and do not warrant a visit to the branch. In other words, you won't even have to make an appointment at Chase Bank.
How to Order a Chase Bank Debit Card Replacement Online
If you want to order a replacement for your Chase debit card online easily, quickly and without having to get up from the couch; follow these simple steps:
- Log into Online Banking with your Chase username and password online.
- Select the type of bank account associated with your card and press the menu "Things you can do" (things you can do online).
- When the drop-down menu opens, look for the option “Replace a lost or damaged card” .
- Select the debit card you want to replace and enter the reason for replacement : damage, theft, loss, etc.
- Review the form with your data and, if you agree with the operation, send the request by pressing the "Send" button.
Requesting a Chase Bank Debit Card Replacement for the Mobile App
- Open Chase Mobile on your smartphone and log in with your credentials.
- Once in your profile, enter the checking account linked to the card you want to replace .
- Scroll down and open the “Account Services” option .
- Click "Replace a lost or damaged card" , select the debit card to replace, and click the "Next" button.
- Please indicate why you need a new card . The options are the same as in the previous case.
- Review the form and, if all is well, press the button "Request card" (request a card).
How to Request a Chase Bank Debit Card Replacement Over the Phone
You can also call Chase Bank's phone number in Spanish to request your new debit card . The telephone service is available 24 hours a day, 7 days a week; so you won't have to worry about the time.
- Dial 1-800-432-3117 for English or 1-855-280-4198 for Spanish.
- Follow the system instructions and choose the option “Request a replacement card” .
- Indicates the reason for replacement debit card: damage, theft, loss, etc .
- Confirm your identity (they may ask for your Chase account number , full name, and date of birth) and provide your mailing address.
Can I request a replacement for a Chase Bank debit card in person?
Yes, but it is not a popular option today. You can go to the nearest branch at the Chase Bank hours that suit you best and start the entire procedure in person. Sometimes you could receive your new card right away.
I lost my Chase debit card, what do I do?
First of all, you should know that if the reason for replacing the Chase debit card is due to theft or loss, you need to block the debit card from the app or online banking. To do this, log in to the platform, select the lost or stolen debit card and change the button from “On” to “Off” for domestic transactions and transactions abroad. After completing this procedure, you will be able to request a replacement card.
How long will it take for my Chase debit card to arrive?
After completing the online or phone application process, Chase Bank will send you a replacement debit card in the mail. According to the bank's website, it should arrive at your home in 3-5 business days.
How to activate the Chase debit card?
The easiest way to activate your Chase credit card or any of your debit cards is by calling the phone number on the back of the card . Then follow these simple steps:
- Check the option to "activate card" that the telephone service system gives you.
- Select the type of card to activate : debit and credit cards .
- Enter the debit card number and its expiration date in MMAA format .
- Enter the card's CVV security code , which also appears behind the plastic.
reference: https://www.creditosenusa.com/como-solicitar-el-reemplazo-de-una-tarjeta-de-debito-de-chase-bank/