What is business psychology? “Its definition and significance
Business psychology is a field of psychology in charge of analyzing methods to improve working life . This science studies human behavior within organizations; combining the interpretation of the science of human behavior with the experience of the business world. Its study usually takes place in the field of human resources.
Its goal is to achieve efficient and sustainable operation for both people and businesses. Business psychology is characterized by:
- Being a multidisciplinary science that wants to make people and businesses more efficient.
- It uses social procedures of scientific research to investigate people , jobs, and businesses to balance their many and sometimes conflicting needs.
- Its goal is to promote healthy and productive relationships between people and businesses.
- It should be noted that man is the element that has the greatest value in the organization, as it is part of the production capacity of the company and forms the most representative decisive factor for meeting business objectives.
- The increase and development of new technologies, together with the improvement of the role of management, has led to greater organizational efficiency , which has led to a rise in corporate productivity standards .
However, the model, which confirms organizational excellence, has, among other things, resulted in increased work stress and increased job burnout, the number of deaths due to overwork.
These results show that employment relationships are managed within the structural tension that supports organizational intervention, with methods and techniques designed to strike a balance between employee health and the company’s job requirements.
Business psychology uses its work in 5 stages:
- Tip: Provide impartial opinions that can be scientifically verified on staff problems or deficiencies.
- Diagnosis: Helps companies understand what their weaknesses and challenges are.
- Design: Indispensable mechanisms for detecting problems and improving their ability to control and identify problems.
- Delivery of solutions: personalized use of solutions to problems perceived in the company.
- Evaluation: evaluates the effectiveness of the intervention and then displays the results of both individual and business benefits.
Business Psychology Courses VS Organizational Psychology
Course Psychology of Organization
The word psychology originated from the words psyche (soul) and logos (science), which in translation means that psychology is the science of the soul.
Until the second half of the 19th century, psychology was a part of philosophy and was used to explain philosophical settings. Philosophical directions - empiricism and rationalism - had a great influence in the development of psychology.
The psychology of organization arises in a group of people who have certain roles and common goals, and are constantly interacting. A man is an individual for himself, but also an integral part of the group in which he works. The psychology of the organization refers to the types of personality in the organization, to the professional selection when choosing staff and their leadership skills , the psychological climate in the organization, to the professional orientation, to the elements of work maladaptation: absenteeism and fluctuation.
The role of work psychology and organization (business psychology) is to study the influence of various psychological factors on work success, but also the influence of working conditions and certain types of work on the mental life of those who work. Renowned engineer Frederick W. Taylor noticed the inefficiency of work in workshops, which led him to study the time spent at work. He believed that working conditions should be created that would enable the cooperation of managers and workers, in order to increase productivity. That is why the most developed part of psychology is industrial psychology.
Course Psychology of Organization - description and goal
The psychology of organization is part of the psychology of work and as such has a wide application. Organizational behavior, ethics, organizational culture, personality, and morality are key areas of this course. Just as every organization is special for itself, so is every employee an individual for himself, as well as his professional training that leads to a certain level of development. There are a number of definitions of organization, and one of them is:
Organization as a general category is the conscious association of people whose goal is to fulfill certain tasks by appropriate means with the least possible effort in any area of social life. - M. Nova
When we say organizational behavior, we mean the behavior of people in organizations and the goals that employees achieve through working in them in order to achieve their personal goals. Organizational behavior relies on management, but draws many concepts, theories, and ideas from other humanities, most notably from psychology.
Organizational behavior is about how people, or groups, and individuals behave in an organization. The knowledge of various humanities is used, such as:
- psychology,
- sociology,
- political science,
- anthropology,
- social psychology.
Influential factors and a wide range of topics are involved in organizational behavior, such as:
- employee awareness of work ethic and ethics within the organization, but also outside;
- the responsibility of the organization as a whole in business;
- the ability of the organization to accept the changes that occur within the organizational system and in the environment;
- characteristics of employees as individuals on which primarily depends the set of characteristics of the organization as a whole and its culture.
The aim of the course is to introduce participants to the concept of organizational psychology . In addition, he will learn the basic causes of absenteeism and fluctuation, but also how he should solve these problems. One of the goals of the course is to point out to the participants the importance of the individual in the organization, and how important each individual is in creating all organizational elements. Participants will be introduced to the phenomena of fatigue and rest at work, efficiency indicators and basic personality characteristics.
Organizational Psychology course will answer your questions
What are business ethics and morals?
When we say business ethics, we mean corporate and organizational culture. Business ethics refers to the rules of ethical behavior, ethical principles, basic value systems, specific ethical rules that the company wants to apply. Business ethics implies norms of ethical behavior and values of moral behavior that are translated into a code of business behavior, the so-called. business etiquette.
Business morality is part of business ethics and is a set of general, unwritten, moral values and norms that determine the behavior of an individual at all times and in all business relationships. The characteristics of business morality refer to respect for personality, mutual trust and respect, overcoming differences, respect for diversity and respect for the interests of others, protection of dignity, duty and responsibility towards others, mutual assistance, etc.
What are the ethical norms and rules of professional conduct?
Managers employed in multinational companies are usually educated in accordance with the tradition and moral values of their countries. They often face the dilemma of how to reconcile the contradictions between their country and the one in which they do business.
Richard D. George defined some moral rules that are applicable in international business.
The first norm is called the moral minimum and implies that no direct or intentional evil is inflicted.
This moral minimum must be respected by all people of all corporations and all countries. According to the second norm, multinational companies operating in less developed countries must be aware of the differences between the importing country and the exporting country, ie the activities of a multinational company must be morally justified and bring good to the exporting country.
The third norm refers to respect for the human rights of consumers and employees. The fourth norm refers to the development and improvement of background institutions within the country, but also at the international level. The fifth norm requires a multinational corporation to respect the laws of the host country, its local values and cultures, not to impose immoral laws and not to violate human rights.
What is absenteeism?
Absenteeism means the absence of an employee from work. This organizational problem occurs when there is a weak adjustment of the employee to the job, but also the job to the employee. From the individual's point of view, unjustified and frequent absences may indicate job dissatisfaction, insufficient integration with the organization, or a reaction to inadequate working conditions and the workplace.
Absenteeism has a temporary character and according to its duration can be divided into:
- absence during working hours (delay, absence during work, early departure from work ...);
- one-day absence;
- absence of several days.
Causes of absenteeism can be poor interpersonal relationships in the organization, low wages, poor working conditions, poor protection at work, high job demands and the like.
reference:
https://sl.awordmerchant.com/psicolog-empresarial
https://www.biznis-akademija.com/poslovni-bonton-kurs